FAQ

MOQ depends on the product family and configuration. For standard patch cords and adapters such as our SC-SC OM3 patch cord, LC-LC single mode patch cord, LC/UPC duplex adapter and SC/APC adapter, the MOQ is typically small because they are produced on our standard lines. Custom fiber optic cables such as our indoor tight-buffered cable or outdoor G.652D loose-tube cable require a larger order when you specify a particular fiber count, length or jacket. Please send your target quantity and specification so we can confirm the exact MOQ for your project.

We support common international B2B payment methods including T/T and L/C. The exact terms depend on the order value, product type and destination. For standard patch cords and adapters we can usually offer simpler terms, while larger cable orders or OEM/ODM projects may follow a different schedule. Contact us with your order details and we will confirm the payment terms that apply to your specific order.

Lead time depends on the product, quantity and configuration. Standard patch cords and adapters such as our SC-SC OM3 patch cord, LC-LC single mode patch cord, LC/UPC duplex adapter and SC/APC adapter are usually ready faster because they run on our standard production lines. Custom fiber optic cables with a specific fiber count, length or jacket need more production time. Our 12 production lines and 2.8M+ units annual capacity let us schedule orders around your requirements. We will confirm the lead time for your specific order when you send your specification.

Yes. We support OEM and ODM projects across our fiber optic cables, patch cords and adapters. You can customize fiber count, length, jacket color, connector type, printing, packaging and labeling on products such as our indoor tight-buffered cable, outdoor G.652D cable, SC-SC OM3 patch cord, LC-LC single mode patch cord, LC/UPC duplex adapter and SC/APC adapter. With 500+ completed OEM/ODM projects and 3,500+ product configurations, we can adapt existing products or develop new configurations around your specification. Share your drawing, parameters or reference sample and we will confirm what can be customized for your order.

Yes. Samples can be arranged for evaluation before a bulk order. For patch cords and adapters such as our SC-SC OM3 patch cord, LC-LC single mode patch cord, LC/UPC duplex adapter and SC/APC adapter, samples are typically straightforward to prepare. For custom fiber optic cables, we can produce a sample length that matches your specified fiber count, length and jacket. Please send your product specification and target quantity so we can confirm sample availability and the related terms.

Single mode fiber suits long-distance and high-bandwidth backbone links, while multimode fiber is a common choice for shorter runs inside buildings and data centers. For outdoor backbone and metro links we offer the G.652D single mode loose-tube cable with low attenuation, and for indoor distribution the tight-buffered cable. For patch cords, our LC-LC single mode patch cord and SC/APC adapter serve single mode links, while the SC-SC OM3 patch cord supports high-speed multimode data center and LAN links. The right choice depends on your distance, data rate and transceiver type. Share your application and we can help confirm the suitable option.